Frequently Asked Questions
Q : Is there a minimum rental term?
A: The minimum rental term is one month after which rent will continue to be due monthly (on your original start date). Your rental with us can be long or short – depending on your needs. When you are ready to move out, give Sentry RV and Boat Storage a 15 day written notice and there will be no additional charges within that prepaid month.
Q : What are your payment options?
A: We accept MasterCard & Visa or Debit Cards.
Q : Can I pay for storage by automatic debit?
A: You can pay for storage by automatic debit from your bank debit card or credit card account.
Q : What if I am late making my payment?
A: Your monthly rent is due on the 1st day each month. Sentry RV and Boat Storage provides a five day grace period before charging a late fee.
Q : Do I need insurance?
A. Yes. Insuring your RV or boat is necessary. Just as your home is susceptible to acts of nature, so too is your storage space.
Q : Will there be Any RV or boat amenities at the facility?
• LED lighting
• Six foot no climb wire fencing
Q : What if my storage needs change?
A: A new contract will be written. Existing customers will get 1st priority.
Q : Can I work on my vehicle while it is stored?
A: No, only mobile, licensed, insured, and qualified repairmen can perform work within the facility.
Q : Can I self-store a commercial vehicle or work truck at the facility?
A: Yes, as long as you have rented the space and the vehicle is on the lease contract.
Q : What are the hours of operation?
A: 24/7 365 days a year
Q : What kind of security do you have?
A: There is superior, LED lighting and 24hr video surveillance provided. Six foot no climb wire and personnel keypad entry gate.
Q : How can I report any maintenance issues such as a light is out, or a gate not opening?
A: There is an email and phone number on the Contact page on our website.
Q : Do you offer an e-bill or payment reminder service?
A: Yes, we set up Automatic Billing on a card and then send a pad receipt.
Q : Do you use standard forms?